The ability to speak does not make you intelligent.
Research and common sense confirms that people’s motivation, energy, well being and productivity is directly linked to their experiences at work.
ēniteō use human centred design approaches to help you genuinely engage people at all levels of the organisation to speak out about those things that matter most to people experience.
It’s not uncommon to get into the habit of listening to people in order to reply rather than listening to people in order to understand. Executing a genuinely people centred approach to running your organisation, leading your team or managing self requires understanding. Understanding requires high levels of restraint, inquiry and reflection.
Get your people experience right and your people will be of a better disposition to look after your customers, who in turn make or break business success.
Whether it’s the desire of the business to reshape sales culture, the People Teams desire to improve key experiences such as hiring or on boarding or an individuals desire to be listened to or managed well, ēniteō can help co-create solutions with people, that bring about desired change that is of benefit to all throughout the employee lifecycle.
We are deep into January 2019 - remember those New Year’s resolutions? How are they going for you? Have you started them? Are you still going strong? On the whole I’d say whatever the answer – be kind to yourself! Christmas and the New Year is a great time for...read more
5 Tips 1. Learn the basics. As a first time team manager there will be lots of new things to do. A lot of important stuff will concern your team, so get over the basics as soon as you can. Ask for training so that you understand how to hire and on board, performance...read more
5 Tips 1. Understand pressure and priority. If you find yourself in the middle of a crisis with a big problem to solve in two hours, that is very different from a problem that has been brewing or is deeply ingrained. What pressure are you really under and how quickly...read more